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Contact by Phone


Holiday Closure Notice

The Okura Nikko Hotels Reservation Center will be closed from December 29, 2019 (Sun) to January 5, 2020 (Sun).
But, if you require immediate assistance, you can contact each hotel directly.
We are very sorry for the inconvenience that caused due to holiday closure.


Japan
 JAPAN
9:30 to 18:00 (except the year-end and New Year holidays)
 Japanese, English

Announcement of Office Telephone Number Change.

We would like to inform you that we have officially changed our telephone number starting from 23th September, 2019 to +81-3-6402-3377.
Please kindly update your contact information with our new telephone number.


Asia and the Pacific Ocean district
KOREA
24 hours a day, seven days a week
English
MAINLAND CHINA
8:00 to 20:00 (Monday to Friday)
8:00 to 12:00(Saturday)
Mandarin, Cantonese
24 hours a day, seven days a week
English
HONG KONG
8:00 to 20:00 (Monday to Friday)
8:00 to 12:00(Saturday)
Mandarin, Cantonese
24 hours a day, seven days a week
English
TAIWAN
8:00 to 20:00 (Monday to Friday)
8:00 to 12:00(Saturday)
Mandarin, Cantonese
24 hours a day, seven days a week
English
INDONESIA
24 hours a day, seven days a week
 English
THAILAND
24 hours a day, seven days a week
 English
MALAYSIA
8:00 to 20:00 (Monday to Friday)
8:00 to 12:00(Saturday)
Mandarin, Cantonese
24 hours a day, seven days a week
English
SINGAPORE
8:00 to 20:00 (Monday to Friday)
8:00 to 12:00(Saturday)
Mandarin, Cantonese
24 hours a day, seven days a week
English
INDIA
24 hours a day, seven days a week
 English
AUSTRALIA
24 hours a day, seven days a week
 English
NEW ZEALAND
24 hours a day, seven days a week
 English

 

American Region
THE UNITED STATES and CANADA
24 hours a day, seven days a week
English
MEXICO
1:00 to 16:00 (Monday to Friday)
2:00 to 11:00(Saturday)
Spanish
24 hours a day, seven days a week
English

 

Europe and the Middle East
UNITED KINGDOM
24 hours a day, seven days a week
English
FRANCE
8:00 to 23:00 (Monday to Friday)
9:00 to 18:00(Saturday)
French
24 hours a day, seven days a week
English
GERMANY
8:00 to 23:00 (Monday to Friday)
9:00 to 18:00(Saturday)
German
24 hours a day, seven days a week
English
UNITED ARAB EMIRATES
9:00 to 16:00 (Monday to Friday)
Arabic
24 hours a day, seven days a week
English

Time zone of the above is the local time in each region. Please note that there is also the case that the contents are subject to change.

Worldwide dial 1-817-567-9765
seven days a week, 24 hours (international and toll)

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Asia / Pacific