Terms and conditions

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Terms and conditions

  • Reservation is available online, at Okura Nikko Hotels Reservation Center, or by direct contact to the hotel.
  • Offer subject to hotel conditions and availability, and the availability of the offer at the chosen hotel.
  • See the sales conditions for the rates.
  • Depending on the hotel, the price may not include taxes, may include VAT only, or may include all taxes (VAT and city tax).
  • When the price does not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the subsequent stages of the reservation process.
  • The price is only guaranteed at the time of reservation.
  • The plan privileges are not offered for group/package tours.
  • Please tell the staff your One Harmony membership number when booking through the Reservation Center. For online booking, after choosing the plan, select “One Harmony” for the program/membership status in the customer information form and enter your membership number.

For One Harmony Members

  • Member benefits apply only to hotel stays reserved through Okura Nikko Hotels Reservation Center or official websites, or directly with a participating hotel.
  • Present your One Harmony Member Card at check-in.
  • Free-stay coupons and 50% off suite/deluxe room coupons cannot be used for this plan.
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